Is CyberGhost a good choice in 2024? In this review, we look at its performance, security features, and overall value. We assess how well it secures your online activities and help you decide if it meets your needs.
Here's a quick reference guide to CyberGhost VPN's main features:
| Website | CyberGhostVPN.com |
| Location | Romania |
| Price | $2.19/mo. |
| Logs | No logs (audited) |
| Servers | 9,800+ servers in 100 countries |
| Support | 24/7 chat; Email |
CyberGhost VPN, a prominent player in the VPN market, is marketed as a VPN provider with a strong focus on user privacy and security. Based in Romania, it benefits from favorable privacy laws that enhance its appeal to privacy-conscious users. CyberGhost VPN aims to combine user-friendly design with robust security features, making it suitable for both new and experienced VPN users.
This 2024 review assesses CyberGhost VPN to determine if it truly delivers on its promises. With privacy laws becoming more stringent and online security threats evolving, understanding how well a VPN service performs in real-life scenarios has never been more important.
+ CyberGhost VPN Pros
- Large server network with strong security features
- Military-grade encryption, a kill switch, and DNS leak protection to safeguard online privacy
- User-friendly interface across the VPN apps that is easy to set up and use
- Streaming-optimized servers that allow easy access to popular streaming services
- Torrenting-friendly and offering P2P-optimized servers
- NoSpy servers fully owned and operated by CyberGhost
- Audited no-logs policy ensuring online activities remain private
- Affordable pricing with competitive plans and various options
- Generous 45-day money-back guarantee
– CyberGhost VPN Cons
- Slower speeds on long-distance servers
- Limited money-back guarantee on the monthly plan
Key features and claims
CyberGhost VPN boasts an impressive array of features designed to cater to a variety of user needs. With over 9,800 CyberGhost servers spread across 100 countries, it promises extensive global coverage. This vast server network is a significant selling point, as it increases the likelihood of finding a nearby server for optimal performance.
The support for multiple VPN protocols, including the advanced WireGuard protocol, is another highlight. WireGuard is known for its faster speeds and improved reliability compared to older protocols like OpenVPN. By offering this, CyberGhost VPN aims to provide a smoother and more efficient VPN experience.
Additional features include a dedicated IP, kill switch, split tunneling, and DNS leak protection. These features are geared towards enhancing user security and ensuring a seamless internet experience. For instance, the kill switch automatically disconnects your internet if the VPN connection drops, preventing any data leaks.
See all CyberGhost VPN features here >
Speed and reliability tests
Speed is a critical factor for any VPN service, and CyberGhost VPN claims to deliver excellent performance.
| CyberGhost VPN server location | Download speed (Mbps) | Download speed drop | Upload speed (Mbps) |
| Seattle | 422 | 53% | 54 |
| Los Angeles | 408 | 55% | 59 |
| New York | 117 | 87% | 58 |
| London, UK | 284 | 68% | 57 |
In our speed tests, CyberGhost VPN demonstrated solid results, especially when using the WireGuard protocol. With a base speed of 900 Mbps, the fastest connection I tested was with the Seattle server, which measured 422 Mbps.
This is more than enough for most online activities, but still short of top performers such as NordVPN and Surfshark, which routinely achieved speeds above 700 Mbps on nearby servers.
However, not all speed tests yielded optimal results. Some users reported occasional connection failures when trying to connect to the selected server, which could be a point of frustration. Additionally, while the WireGuard VPN protocol generally established connections more quickly, CyberGhost did not always achieve the highest speeds compared to other VPN services.
Download speeds varied by location: the Los Angeles server recorded 408 Mbps, London hit 284 Mbps, and New York reached 117 Mbps, which amounted to the highest speed drop (87%).
These mixed results show that CyberGhost VPN’s speeds vary significantly by server location, and are generally lower on more distant servers.
CyberGhost VPN's security and privacy measures
CyberGhost VPN employs military-grade encryption to protect user data, ensuring that your online activities remain private. Specifically, CyberGhost supports AES 256-bit encryption for OpenVPN connections, which is considered the gold standard in the industry.
A key selling point for CyberGhost VPN is its no-logs policy, which means it does not track or store user activity within the VPN tunnel. This policy has been independently audited, adding an extra layer of trust for users concerned about their privacy. However, it’s worth noting that CyberGhost VPN does log some connection-related information according to its privacy policy.
CyberGhost VPN also publishes yearly transparency reports, providing users with detailed insights into data requests and the company’s responses, reinforcing its commitment to privacy and transparency.
The VPN also features a kill switch, which successfully triggers when the server link is lost, ensuring that no data is leaked during a connection drop. Additionally, CyberGhost VPN provides reliable leak protection, with no IP or DNS leaks detected during our tests. These measures collectively enhance the security and privacy of the user experience.
Though CyberGhost VPN offers robust security, areas for improvement exist, such as the kill switch on macOS not functioning well after sleep mode. Overall, its security and privacy measures are strong but not without limitations.
User experience and design
CyberGhost VPN is designed with user experience in mind, offering a user-friendly interface that works great for both novice and experienced users. The service allows connections from up to seven devices simultaneously, making it a suitable option for families or users with multiple devices. This flexibility is a significant advantage, especially in today’s multi-device households.
The design quality of CyberGhost’s desktop and mobile apps is commendable. The interface is intuitive, providing quick access to essential features such as server selection and connection options.
Installation and configuration process
Setting up a CyberGhost VPN app is straightforward with its user-friendly installation wizard handling most configurations. It’s compatible with major platforms like Windows, macOS, Android, and iOS, with detailed setup instructions available. It can also be set up on compatible routers.
For those using Android TV, CyberGhost VPN can be installed directly from the Google Play Store. However, you may need to modify your firewall and antivirus settings to allow CyberGhost connections during installation. Additionally, the Android app requests location permissions to read the Wi-Fi hotspot name for easier connectivity.
CyberGhost VPN offers a variety of trial options, including a 7-day trial for the iOS app, a 7-day free trial for Android without signup, and a 24-hour free trial for desktop users.
Initial configuration and safety precautions
To ensure protection on public WiFi, CyberGhost offers a feature that activates the VPN automatically. This can be configured within the Smart Rules section of the CyberGhost app, allowing you to automate the VPN’s operation based on specific conditions. Additionally, you can enable features like the kill switch, IPv6 connections, and DNS leak protection within the app to further enhance your security.
CyberGhost VPN's server network
CyberGhost VPN boasts an impressive global server network, with over 9,800 servers in 100 countries, ensuring nearby server locations for optimal speed and performance.
However, our tests showed significant latency increases when connecting to long-distance servers, which can affect performance. To help you select the best CyberGhost VPN servers, its applications display server metrics such as load percentage and user count.
Specialized servers and features
CyberGhost VPN offers specialized servers for streaming, gaming, and torrenting, designed to deliver optimum performance for each activity.
Other notable features include split tunneling, which allows you to customize which traffic goes through the VPN and which uses the regular internet connection. CyberGhost VPN also includes an ad and tracker blocking feature called Block Content, further enhancing user privacy.
CyberGhost’s server network is comprised entirely of RAM-only servers, which is a great privacy feature as these servers are not able to store any data permanently.
The NoSpy servers, owned and operated by CyberGhost, ensure complete control over the infrastructure, guaranteeing maximum privacy and security.
Streaming and torrenting with CyberGhost VPN
CyberGhost VPN is designed to support streaming from more than 50 popular platforms, enhancing user access to various content libraries. This makes it an excellent option for users looking to bypass geo-restrictions and enjoy their favorite shows and movies from anywhere in the world.
Additionally, CyberGhost‘s P2P-optimized servers ensure a fast and uninterrupted torrenting experience. These servers are located in 80+ countries, providing users with ample options for efficient P2P file-sharing activities.
Streaming capabilities
CyberGhost VPN can access over 50 streaming services, with specialized servers unblocking Netflix, Disney+, and Hulu. My tests showed seamless HD streaming without buffering on Netflix US.
The VPN’s performance includes notable streaming support for BBC iPlayer, Max, and Amazon Prime Video, with smooth video quality on dedicated streaming servers. There’s also a Smart DNS feature, allowing users to bypass geo-restrictions on devices that do not support VPN apps. And with a network of over 9,800 servers across more than 100 countries, CyberGhost VPN provides users with high-speed connections conducive to streaming.
Torrenting
CyberGhost VPN’s optimized servers ensure a fast, uninterrupted torrenting experience. Tests showed fast, smooth torrent downloads from P2P-friendly locations.
CyberGhost VPN’s dedicated servers in 80+ countries provide ample options for fast downloads, ensuring smooth and efficient P2P file-sharing, especially when compared to the majority of other VPN providers.
Customer support
CyberGhost VPN provides highly responsive customer support ensuring prompt issue resolution and enhancing user experience.
Support options include email, online requests, and 24/7 live chat. A comprehensive help center covers FAQs and account management.
The live chat feature is particularly noteworthy for its quick response times, often connecting users with a support representative within minutes. This real-time assistance can be crucial for resolving urgent issues, such as connectivity problems or account access concerns.
In addition to the standard support channels, CyberGhost VPN offers an extensive knowledge base that includes detailed guides and troubleshooting steps for common issues. This resource is invaluable for users who prefer to resolve problems independently before reaching out to customer support.
For users who encounter language barriers, CyberGhost VPN's support is available in multiple languages, ensuring that non-English speakers can also receive effective assistance. This multilingual support is a testament to CyberGhost VPN's commitment to catering to a global user base.
To cancel or reactivate subscriptions, you should navigate your CyberGhost account settings. The support team assists with refunds, making customer support a strong aspect of the service.
CyberGhost VPN pricing
CyberGhost VPN’s pricing plans suit various budgets: $12.99 for the monthly plan, $6.99/month for 6 months, and $2.19/month for a 2-year plan with two free months.
CyberGhost VPN’s 45-day money-back guarantee on longer plans is more generous than the typical 30-day refund policy, giving you ample time to test the service. However, on the monthly plan you only get a 14-day money-back guarantee.
CyberGhost VPN offers great value with comprehensive features at competitive prices, making it an attractive option for users seeking affordability and robust functionality. The service also made our list of the top cheap VPNs on the market.
Additional services you can include with your subscription include a dedicated IP address for $2.50/mo. and the CyberGhost Security Suite for Windows for $1.00/mo.
CyberGhost VPN vs. other top VPNs
| CyberGhost VPN | ExpressVPN | Surfshark | NordVPN | |
| Nr. of servers | 9,800+ | 3,000+ | 3,200+ | 6,400+ |
| Nr. of server countries | 100 | 105 | 100 | 111 |
| Diskless servers (RAM-only) | Yes | Yes | Yes | Yes |
| Simultaneous connections | 7 | 8 | Unlimited | 10 |
| Router support | Yes | Yes | Yes | Yes |
| No-logs policy | Independently Audited | Independently Audited | Independently Audited | Independently Audited |
| Customer support | 24/7 live chat, email | 24/7 live chat, email | 24/7 live chat, email | 24/7 live chat, email |
| Starting price (per month) | $2.19 | $6.67 | $2.19 | $2.99 |
| Money-back guarantee | 45 days | 30 days | 30 days | 30 days |
When comparing CyberGhost VPN to other top VPNs like NordVPN, Surfshark, and ExpressVPN, several factors come into play. All these VPN services have undergone independent audits to verify their no-logs policies and ensure strong privacy infrastructures that include diskless servers that cannot store data permanently. However, there are differences in features, pricing, and overall performance that are worth noting.
NordVPN is known for its advanced security features and extensive server network, similar to CyberGhost VPN. However, NordVPN often comes at a higher price point, making CyberGhost a more budget-friendly option.
Surfshark, on the other hand, offers unlimited simultaneous connections, which can be a significant advantage for users with multiple devices.
ExpressVPN is renowned for its speed and reliability, often outperforming CyberGhost VPN in speed tests. However, it also tends to be more expensive, with a standard 30-day refund policy compared to CyberGhost’s 45-day guarantee. This makes CyberGhost a more attractive option for users looking for a longer trial period to evaluate the service.
The best choice depends on your needs: CyberGhost VPN stands out for affordability and a generous refund policy, while NordVPN and ExpressVPN offer top-tier speeds and advanced security. Surfshark’s unlimited connections are ideal for users with many devices.
The verdict: How good is CyberGhost VPN?
In conclusion, CyberGhost VPN presents a compelling package for users seeking a reliable and secure VPN service. Its extensive server network, support for advanced protocols like WireGuard, and robust security measures position it as a strong contender in the VPN market. The user-friendly interface and support for multiple devices make it accessible to a wide range of users.
While there are areas for improvement, such as occasional connection failures and variability in download speeds, CyberGhost VPN’s overall performance is impressive. The service excels in streaming and torrenting, providing seamless access to content and secure P2P activities. The generous 45-day money-back guarantee and responsive customer support further enhance its appeal.
For privacy-conscious individuals, streaming enthusiasts, and torrenting users, CyberGhost VPN offers a robust and user-friendly solution. Its competitive pricing and comprehensive feature set make it a valuable option in the crowded VPN market. Based on its features and overall performance, I’d say that CyberGhost VPN is definitely worth a try.
FAQs about CyberGhost VPN
Which devices does CyberGhost VPN support?
CyberGhost VPN supports Windows, macOS, Linux, iOS, Android, smart TVs, gaming consoles, and even routers. With one subscription, you can connect up to 7 devices simultaneously, making it easy to protect all your devices at once.
What streaming platforms does CyberGhost VPN work with?
CyberGhost VPN can access over 50 streaming platforms, including popular services like Netflix, Disney+, Hulu, BBC iPlayer, Max, and Amazon Prime Video. The service’s specialized servers are optimized to provide smooth streaming without buffering.
How to install CyberGhost VPN?
The installation process for CyberGhost VPN is user-friendly, as its installation wizard automatically handles most configurations. It is compatible with major platforms like Windows, macOS, Android, and iOS, ensuring a seamless setup experience.
To begin, download the CyberGhost VPN application from the official website or the respective app store. Once downloaded, open the installer and follow the on-screen instructions. The wizard will guide you through the necessary steps, including accepting the terms of service and selecting the installation location.
After the installation is complete, launch the application and log in using your CyberGhost VPN account credentials. If you do not have an account, you can easily create one during this step. The app’s interface is designed to be intuitive, allowing you to quickly connect to a server with just a few clicks.
Is CyberGhost VPN good for torrenting?
Yes, CyberGhost offers dedicated torrenting servers, ensuring a fast and uninterrupted experience. In addition to that, CyberGhost VPN also provides robust security features that are particularly beneficial for torrent users. These include military-grade encryption and a strict no-logs policy, ensuring that your torrenting activities remain private and secure. There's also split tunneling and an automatic kill switch, which disconnects your internet if the VPN connection drops, preventing any data leaks during torrenting sessions.
How much does CyberGhost VPN cost?
CyberGhost VPN offers various pricing plans, including a monthly plan for $12.99, a 6-month plan for $6.99 per month, and a 2-year plan for $2.19 per month, which includes two free months. The service also provides a 45-day money-back guarantee for longer plans, allowing you to thoroughly evaluate the service before committing.
Top alternatives to CyberGhost VPN
Here are some other VPNs you might consider (click the name to read our detailed review):
Check out our list of top-rated VPNs for more options.
This CyberGhost VPN review was last updated on December 11, 2024.
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