
Proton has updated its Proton VPN transparency report, revealing that it received 47 legally binding requests for user information during the first half of 2026.
According to the company, all 47 requests were denied because Proton VPN's no-logs policy meant it had no data capable of identifying the users sought by authorities.
The updated transparency report, published on July 14, states that each request sought to identify who was connected to a specific Proton VPN server at a specific time. Proton says it was unable to provide the requested information because Proton VPN does not collect or retain connection logs, meaning it cannot determine which user was connected to a server at any given moment.
In a statement shared with CyberInsider, the company confirmed that all 47 requests originated from Swiss authorities and had been approved through the Swiss legal system.
“Since 2017, Proton has received 458 legally binding orders approved by the Swiss authorities. In every case, Proton VPN had no user data to hand over because our strict no-logs policy means we don't store the information in the first place,” a Proton spokesperson told CyberInsider.
The spokesperson added that Proton engages only with requests from Swiss authorities when legally obligated to do so. “Proton has a strict no logs policy so we have had nothing to give on these occasions as we cannot share what we do not have,” the company said, adding that it could not disclose the nature or specifics of the individual requests.
Proton is a Switzerland-based privacy company that operates encrypted services including Proton Mail, Proton VPN, Proton Drive, Proton Pass, and Proton Calendar. Because the company is headquartered in Switzerland, it says it only responds to requests approved by Swiss authorities. Proton also notes that it is legally prohibited from responding directly to foreign government requests that have not gone through the Swiss legal process.
Proton VPN has now received 458 legally binding orders since the service launched in 2017. The report states that every request sought to identify users connected to a specific VPN server at a specific time, but that none resulted in user information being disclosed because the service does not retain the logs necessary to make those identifications.
Proton VPN's no-logs policy has been validated through multiple independent audits. The most recent one comes from Securitum, which assessed Proton AG’s Switzerland-based infrastructure between May 20 and 27, 2026, and confirmed that the service operates in accordance with its publicly stated no-logs commitments.







Umm. Did an independent third party analyze, audit, and scrutinize the claims by Proton? Proton doesn’t have a trustworthy history when it comes to releasing customer data.
Protón AG and Zendesk, Google and this website part of the psyop. Since 2025, I have been 100% blocked from Filing legal. even my comments here are blocked. Protón AG site reads: Digital Services Act (DSA)
This page serves to explain the specific legal framework around the EU Digital Services Act (DSA). While Proton is fully committed to complying with the DSA for users within the European Union, it is essential to recognize that our infrastructure and data are physically and legally located exclusively in Switzerland. As a Swiss entity, Proton remains subject to Swiss national laws, particularly regarding data sovereignty. This page outlines our contact points for EU authorities and users, and explicitly details the mandatory legal procedures required to request data, bridging the gap between EU regulatory framework and strict Swiss legal protections.
Contact Point
Contact Point for Member State Authorities, the Commission and the Board (Article 11)
To contact us within the meaning of Article 11 of the Digital Service Act, you can send a message to our point of contact : legal-europe@proton.ch. You will promptly receive a personal confirmation of receipt and subsequent contact will be made from our relevant department.
Alternatively, you can also contact us by post at : Proton AG, Route de la Galaise 32, 1228 Plan-les-Ouates, Switzerland. We will then contact you immediately and as requested by you (email,…..
They refuse to process all my filings at ProtonAG …..