Sisense Customers Urged to Reset Passwords Following Data Breach

The Cybersecurity and Infrastructure Security Agency (CISA) has issued an advisory regarding a significant security breach affecting Sisense, a leading provider of business intelligence and data analytics services.

This incident, identified by independent security researchers, underscores the ever-present risks in the digital landscape, especially for companies handling vast amounts of customer data.

Sisense Inc., established in 2004 and headquartered in New York City, has grown to become a pivotal player in the business intelligence software industry, offering a range of analytics and visualization tools. Sisense's clientele spans a wide range of industries, including technology, healthcare, retail, finance, manufacturing, and more. Clients highlighted in the company’s website include Nasdaq, Air Canada, and Skullcandy.

According to a disclosure by CISA, Sisense has become the latest victim of cyber threats that continue to challenge the security measures of tech companies worldwide.

The breach was brought to light by independent security researchers, who discovered unauthorized access to customer data. Although the specifics of how the breach occurred have not been disclosed, the incident has prompted urgent responses from both Sisense and CISA to mitigate potential damages.

CISA's bulletin emphasizes the seriousness of the situation and calls for immediate action from Sisense customers. They are urged to reset any credentials and secrets associated with their Sisense services to prevent further unauthorized access. Additionally, CISA advises customers to monitor for and report any suspicious activities related to their accounts.

Recognizing the potential impact on critical infrastructure sector organizations, CISA has taken a proactive role in collaborating with private industry partners to address the breach. This includes promising ongoing updates as more information about this significant incident becomes available.

Cyber Insider has contacted Sisense to request more information about the reported incident, and we will update this post as soon as we receive any statements.