Wondering if Proton VPN strikes the right balance between privacy and performance? This Proton VPN review breaks down its privacy features, security measures, and speed performance. Read on to see if it meets your needs for a reliable and secure VPN.
To help you get started, here’s a convenient table outlining Proton VPN's key features:
Website | ProtonVPN.com |
Location | Switzerland |
Price | $3.59/mo. |
Logs | No logs (audited) |
Servers | 6,500+ servers in 112 countries |
Support | Live chat; Email |
Deal | 64% Off Coupon |
With a large user base, Proton VPN has resonated with users worldwide, thanks in part to its strong reputation for privacy and security. The parent company, Proton AG, also developed Proton Mail, which is well-known for the robust privacy and security it offers, further bolstering Proton VPN's credibility and popularity. However, popularity alone does not guarantee quality; we need to analyze its features and performance to understand its true value.
+ Proton VPN Pros
- Strong privacy focus, based in Switzerland with a strict no-logs policy
- Enhances security with Secure Core servers, routing traffic through multiple VPN servers
- Offers flexibility with multiple secure VPN protocols
- Protects from online threats with built-in ad and malware blocking
- Provides enhanced anonymity through Tor over VPN integration
- Optimizes online activity with the split tunneling feature
- Prevents data leaks with a reliable kill switch
- Promotes transparency and security with open-source VPN clients
- Delivers good speeds and reliable connections for overall performance
– Proton VPN Cons
- Customer support response times can be slow
- Limited streaming service unblocking capabilities
Key features of Proton VPN
Proton VPN operates under Swiss jurisdiction, which is known for its stringent privacy laws that protect user data. This is a significant advantage for anyone concerned about online privacy. Unlike many other VPNs, Proton VPN does not require personal identifying information for account creation, further enhancing privacy.
Proton VPN offers fast speeds, which is essential for streaming and downloading content. Supporting multiple VPN protocols like WireGuard, OpenVPN, IKEv2, and its proprietary Stealth protocol, it offers flexibility and security for various user needs. Proton VPN also promotes transparency and trust by being independently audited on a regular basis.
The security features of Proton VPN are robust. It includes Secure Core servers that route traffic through multiple servers for added security. This is particularly useful for users who require an extra layer of protection. Ad and malware blocking through Netshield, Tor Over VPN for enhanced anonymity, and split tunneling for optimized performance further enhance the user experience.
Another noteworthy aspect is the kill switch, which disconnects the internet if the VPN connection drops, preventing data leaks. Proton VPN’s open-source VPN clients also promote transparency and security. These features collectively make Proton VPN a compelling choice for users seeking both privacy and performance.
See all Proton VPN features here >
Speed and connectivity
Proton VPN ranks among the faster VPNs in my speed tests.
Proton VPN server location | Download speed (Mbps) | Download speed drop | Upload speed (Mbps) |
Seattle | 699 | 22% | 57 |
Los Angeles | 582 | 35% | 26 |
New York | 524 | 42% | 39 |
London, UK | 614 | 32% | 16 |
During my tests, I achieved impressive download speeds. The Seattle server gave me the best results, with speeds reaching 699 Mbps. This is close to the results I saw with NordVPN and Surfshark.
The Los Angeles and New York servers delivered decent speeds as well, although somewhat lower, at 582 Mbps and 524 Mbps, respectively.
Lastly, the most distant server I tested, located in the UK, performed impressively, even outperforming two of the US servers.
In real-life scenarios, Proton VPN’s performance was reliable. Streaming high-definition content on platforms like Netflix and Amazon Prime Video was smooth, with minimal buffering. Downloading large files was also quick, thanks to the consistent speeds across Proton VPN's servers. However, it’s worth noting that speeds can vary depending on the server location and current load.
One of the challenges I faced was occasional speed fluctuations when connected to distant servers. Despite this, the overall performance remained satisfactory for most online activities, including streaming and downloading.
Proton VPN’s VPN Accelerator technology plays a crucial role in enhancing speed. It optimizes the VPN tunnel, reducing latency and increasing the overall speed of the VPN connection. This feature benefits users demanding high-speed internet for gaming and streaming.
I also evaluated Proton VPN's Secure Core servers. When connected to a Switzerland–US server pair, download speeds clocked in at a disappointing 126 Mbps. This is a significant drop compared to Proton's regular servers and falls far short of the 511 Mbps I recorded on NordVPN's Double VPN servers.
Overall, Proton VPN offers impressive speed and connectivity, suitable for a variety of online activities. Whether you’re streaming, downloading, or simply browsing, Proton VPN provides a reliable and fast connection.
Security and privacy
Proton VPN offers robust security features, starting with strong encryption using AES-256 and 4096-bit RSA key exchange. This level of encryption ensures that your data remains secure, even in the event of a brute-force attack.
A standout feature of Proton VPN is its Secure Core servers. This architecture routes traffic through multiple servers in privacy-friendly countries, making it challenging for third parties to trace actions back to the original IP address. This added layer of anonymity is particularly beneficial for users in regions with strict internet censorship.
Proton VPN includes DNS leak protection, which secures DNS queries within the encrypted VPN tunnel, preventing your real IP addresses from being exposed. Additionally, the built-in kill switch ensures that your internet connection is automatically severed if the VPN connection drops, preventing any data leaks.
Adhering to a strict no-logs policy, the service does not track or store user activities. This transparency is further supported by the fact that Proton VPN is open source and independently audited. Perfect forward secrecy is another notable feature, ensuring that each session uses a unique encryption key, enhancing security even if one key is compromised.
For users seeking an extra layer of anonymity, Proton VPN offers the Tor Over VPN feature, allowing access to the Tor network through the VPN service directly, without the need for the Tor browser. This feature is particularly useful for activists and journalists who need to maintain high levels of privacy online.
Overall, Proton VPN excels in providing robust security and privacy features, making it a reliable choice for privacy-conscious users.
Proton VPN user experience
User experience is crucial for any VPN service, and Proton VPN is no exception.
In the following subsections, we will delve into the ease of use during setup, the design and esthetics of the user interface, and the platform compatibility and features offered by Proton VPN.
Ease of use during setup
Setting up Proton VPN is straightforward for various devices, including Android, iOS, Windows, macOS, Linux, and browser extensions. Users can easily install Proton VPN on multiple platforms, ensuring accessibility for both beginners and advanced users. The Proton VPN app simplifies setup by guiding you through the installation with clear instructions for each operating system.
Windows users benefit from a setup wizard that guides them through creating shortcuts and completing the installation. However, users need to allow installations from sources other than the Microsoft Store to download Proton VPN. Post-installation, users can log in using their existing Proton account credentials.
User interface and design
The user-friendly design and esthetics of Proton VPN’s apps allow for effortless navigation. The app emphasizes a clean interface to enhance functionality, making it easy for users to connect to a VPN server or adjust settings as needed. This simplicity benefits beginners who may not be familiar with VPN services.
Proton VPN applications support a dark mode option, and the app’s design ensures consistent reliability across various devices, further enhancing the user experience. Whether you’re using the iOS app, Android app, or desktop application, the interface remains consistent and easy to navigate. Proton VPN's Linux app even offers a practical GUI (graphical user interface), which is a quite rare feature to find.
Despite its simplicity, the apps offer all the necessary features for a secure and private browsing experience. Users can easily switch between servers, customize their VPN connection profiles, and access advanced settings without any hassle.
This blend of functionality and ease of use makes Proton VPN suitable for both novice and experienced users.
Platform compatibility and features
Proton VPN supports multiple platforms, including Windows, macOS, Linux, iOS, and Android. Extensions for Firefox and Chromium-based browsers (such as Chrome, Edge, Opera, Brave, etc.) are also available. This wide compatibility ensures users can protect their online privacy across various devices. Whether you’re using a desktop, smartphone, or smart TV, Proton VPN provides a consistent and reliable experience. Additionally, Proton VPN offers support for router setup, allowing you to secure your entire network with a single configuration.
Notably, Proton VPN allows the connection of up to 10 devices simultaneously. This is particularly beneficial for users with multiple devices, ensuring that all their internet-connected devices remain secure. There are also customizable connection profiles available to enhance security and user experience.
Overall, Proton VPN’s platform compatibility and features make it a versatile and reliable option for comprehensive online protection.
Proton VPN's server network
Proton VPN boasts a vast network with over 6,500 VPN servers spread across 112 countries, ensuring extensive global coverage. This distribution lets you connect to servers in nearly any region, enhancing your ability to bypass geo-restrictions and access global content.
Specialized Plus servers provide the highest speeds, capable of reaching up to 10 Gbps. These servers are designed to handle high-demand activities like streaming in 4K or downloading large files swiftly. Additionally, Proton VPN has 107 Secure Core servers, which route traffic through multiple servers in privacy-friendly countries, further enhancing user privacy.
Proton VPN's server infrastructure supports various features, including P2P, streaming services, and Tor over VPN. This versatility makes it a robust choice for users with diverse needs, whether it’s for secure browsing, torrenting, or accessing restricted content. The network’s high-speed capabilities ensure a smooth and fast experience for all users.
Proton VPN's streaming and torrenting capabilities
Proton VPN is effective in unblocking popular streaming services, including Netflix, Amazon Prime, Disney+, and BBC iPlayer. This makes it a great choice if you're looking to access content from different regions. During my tests, I found that Proton VPN consistently unblocked these services, allowing for smooth streaming with minimal buffering.
When it comes to torrenting, Proton VPN supports P2P file sharing with dedicated servers optimized for this purpose. These servers are only available on paid plans, but they provide a secure and efficient way to download and share files. The high-speed capabilities of Proton VPN ensure that torrenting is quick and hassle-free. Additionally, the service offers port forwarding, which can improve download speeds and make torrenting even more efficient.
Despite occasional speed fluctuations, Proton VPN demonstrates good performance in both streaming and torrenting activities. You can enjoy high-definition streaming and fast downloads, making Proton VPN a versatile choice for entertainment needs. The VPN Accelerator technology further enhances speed, ensuring a smooth experience even during peak hours.
Finding the best server for streaming was challenging, as not all servers are optimized for this purpose. Once connected to the right server, performance was excellent.
Overall, Proton VPN’s streaming and torrenting capabilities make it a strong contender for entertainment needs. Its ability to unblock popular streaming services and support secure P2P file sharing ensures a high-quality experience.
Proton VPN customer support
Proton VPN offers support channels such as email, a ticket system, and live chat support. However, live chat support has two limitations: It is not available 24/7 and is only accessible to existing users. These limitations can be a drawback for users who need immediate assistance outside of the available hours. Despite these constraints, the available support channels are generally effective in resolving issues.
My experience with Proton VPN’s customer support was positive. Response times for email and ticket submissions were relatively quick, with most queries resolved within a few hours. The support staff were knowledgeable and provided detailed solutions to my problems, making the overall experience satisfactory.
The support system’s user interface is straightforward and easy to navigate. The help and support page on Proton VPN’s website is filled with useful articles and FAQs, aiding users in troubleshooting common issues independently. This self-help resource is particularly beneficial for users who prefer finding solutions independently.
Problem resolution through customer support was efficient. The detailed responses and proactive follow-up ensured that my issues were resolved promptly. However, the lack of 24/7 live chat support can be a limitation for users in need of immediate assistance.
Overall, Proton VPN’s customer support is effective, though expanding live chat support to 24/7 availability would enhance the user experience.
Proton VPN pricing
Proton VPN’s current paid plans are more affordable than before, though still not on par with the cheapest VPNs on the market. The monthly plan costs $9.99, the yearly plan is priced at $3.99 per month, and the two-year plan is available for $3.59 per month. This plan offers a 64% discount, making it cost-effective for long-term use.
Proton VPN also offers a higher-tier plan, Proton Unlimited, which bundles the VPN with other Proton services like Proton Mail, Proton Drive, as well as Proton Pass (a password manager). This plan provides comprehensive protection and privacy for users who require multiple services. At $7.99/mo. for the 2-year option, the value for money is evident, especially if you're benefiting from the bundled services.
Payment options for Proton VPN include credit card, bank transfer, and PayPal. Paid plans also allow additional payment options like Bitcoin and cash, offering flexibility for those who prefer anonymous methods. The service also offers a 30-day money-back guarantee, giving users peace of mind when trying it out.
Overall, Proton VPN’s pricing is competitive, especially given its features and security. While not the cheapest, its value for money and additional bundled services make it a worthwhile investment for comprehensive online protection.
Proton VPN vs. other top VPNs
Proton VPN | ExpressVPN | Surfshark | NordVPN | |
Nr. of servers | 6,500+ | 3,000+ | 3,200+ | 6,400+ |
Nr. of server countries | 112 | 105 | 100 | 111 |
Diskless servers (RAM-only) | No | Yes | Yes | Yes |
Simultaneous connections | 10 | 8 | Unlimited | 10 |
Router support | Yes | Yes | Yes | Yes |
No-logs policy | Independently Audited | Independently Audited | Independently Audited | Independently Audited |
Customer support | Live chat, email | 24/7 live chat, email | 24/7 live chat, email | 24/7 live chat, email |
Starting price (per month) | $3.59 | $6.67 | $2.19 | $2.99 |
Money-back guarantee | 30 days | 30 days | 30 days | 30 days |
Comparing Proton VPN to top VPN providers like ExpressVPN, NordVPN, and Surfshark reveals several differences. Proton VPN is generally more expensive than its competitors. For example, Surfshark offers a more cost-effective option here with pricing as low as $45 for the first year and supports unlimited connections.
NordVPN is known for its superior connection speeds, as shown in the NordVPN review, achieving an average speed loss of only 11% during testing. It also includes features like double VPN for additional security. However, Proton VPN’s Secure Core servers provide an extra layer of security that may appeal to privacy-conscious users.
ExpressVPN is recognized for its strong privacy practices and usability, employing TrustedServer technology for enhanced data protection. Proton VPN’s open-source and independently audited clients also promote transparency and trust, but ExpressVPN’s TrustedServer technology stands out as a key differentiator.
For connecting multiple devices, Surfshark offers unlimited connections, whereas Proton VPN limits to 10. This can be a deciding factor for users with a large number of devices. However, Proton VPN’s ability to connect up to 10 devices is still generous compared to many other VPN services.
In terms of pricing, Proton VPN is more expensive than Surfshark and similar to NordVPN, but cheaper than ExpressVPN. The final decision depends on user priorities, whether it’s speed, security, or connecting multiple devices. Overall, Proton VPN competes well among top VPNs, offering robust security features and reliable performance.
Final thoughts on Proton VPN
After extensive testing, Proton VPN proves to be a solid choice for strong privacy and security. Its average speeds are acceptable for most, though it may not be ideal for those needing the fastest speeds. In my tests, the service performed well for demanding applications like 4K streaming and video calls without visible buffering.
Proton VPN’s significant server network, with over 6,500 servers across 112 countries, ensures extensive global coverage and reliable performance. The Secure Core servers add an extra layer of security, making it a preferred choice for privacy-conscious users. However, the service is relatively pricier compared to some competitors like Surfshark.
The pricing plans offer good value for money, especially the Proton Unlimited plan that bundles the VPN with other Proton services. This makes Proton VPN an attractive option for users who need multiple security and privacy services. Despite the higher cost, the comprehensive protection and additional features justify the investment.
In conclusion, Proton VPN is a robust and reliable VPN provider with a strong focus on privacy and security. While not the cheapest, its extensive server network, advanced security features, and user-friendly apps make it a worthwhile investment for those prioritizing online privacy.
FAQs about Proton VPN
How many devices can I connect simultaneously with Proton VPN?
Proton VPN allows you to connect up to 10 devices simultaneously with its paid plans. This flexibility makes Proton VPN suitable for both individual users and families who need to secure multiple devices, such as smartphones, tablets, and computers, all at the same time. With this capability, you can ensure that all your devices remain protected under one account.
What platforms does Proton VPN support?
Proton VPN supports a wide range of platforms, making it accessible across multiple devices. The service is available on major operating systems, including Windows, macOS, Linux, iOS, and Android. Additionally, Proton VPN offers extensions for Chrome, Firefox, Edge, and other popular browsers, allowing you to secure your browsing sessions directly from your web browser.
For users who want to secure their entire network, Proton VPN can also be configured on routers. This ensures that every device connected to the router, even those that do not support VPN software natively, can benefit from the protection Proton VPN provides. The wide platform support makes Proton VPN a versatile choice for users with diverse device ecosystems.
How can I contact Proton VPN customer support?
Proton VPN offers multiple channels for customer support. The primary methods include live chat, email, and ticket submission through the ProtonVPN website. Live chat is generally the fastest option for immediate assistance, while email and ticket support are suitable for less urgent inquiries or issues that require detailed explanations. Proton VPN also maintains a comprehensive knowledge base and FAQ section, which can provide answers to many common questions.
How does Proton VPN protect user privacy?
Proton VPN protects user privacy through a combination of strong encryption, a strict no-logs policy, and advanced security features. All user traffic is encrypted with AES-256 encryption, ensuring that your data is secure and unreadable by third parties. Proton VPN also uses Perfect Forward Secrecy, which means that encryption keys are regularly changed to minimize the risk of data compromise.
Additionally, Proton VPN operates under Swiss jurisdiction, which has strong privacy laws that protect users from government surveillance. The company’s no-logs policy means that they do not track or store your online activity, ensuring that your browsing history remains private. Features like Secure Core, which routes your traffic through multiple servers, provide an additional layer of protection against sophisticated attacks.
What is the VPN Accelerator technology in Proton VPN?
VPN Accelerator is a proprietary technology developed by Proton VPN to improve the speed and performance of its service. It enhances connection speeds by optimizing the way data is processed and routed through the VPN servers. This is particularly beneficial for users who are located far from the server they are connecting to or who are experiencing slow connection speeds due to network congestion.
The technology works by reducing latency and increasing the throughput of your connection, making it ideal for activities that require high-speed internet, such as streaming, online gaming, or large file transfers. With VPN Accelerator, Proton VPN aims to provide a smoother and faster browsing experience without compromising on security.
Can Proton VPN unblock Netflix and other streaming services?
Proton VPN can effectively unblock popular streaming services such as Netflix, Amazon Prime, Disney+, and BBC iPlayer by utilizing specialized servers designed for optimal streaming performance. This makes it a solid choice for accessing region-restricted content.
What payment methods does Proton VPN accept?
Proton VPN accepts credit cards and PayPal for paid accounts and offers additional payment options like Bitcoin and cash for those seeking anonymous payment methods. These options provide flexibility and privacy for users.
What's best, all its plans are backed up by a 30-day money-back guarantee, so you can try it risk-free.Top alternatives to Proton VPN
Here are a few other VPNs you might want to explore (click the name to read our detailed review):
Explore more top-rated VPN choices on our best VPNs list.
This Proton VPN review was last updated on August 17, 2024.
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